Return Policy

      Every consumption choice deserves thoughtful after-sales guarantee, and our return service is designed to deliver reliable service protection for each user’s shopping experience. We set inclusive and standardized return rules based on universal service principles, covering most conventional commodity types and daily consumption scenarios. Users who have purchase demands for returned goods only need to ensure that the commodities are in line with public recognized intact state standards and complete the application process in accordance with official specifications. The service side will adopt a prudent and rigorous review mechanism to treat each return application equally, neither arbitrarily restricting legitimate user demands nor relaxing the verification standards for non-compliant applications. For various unexpected special situations in the return link, we will handle them with flexible and standardized service logic, trying our best to balance user experience and service norms, and the final disposal scheme will be determined after comprehensive evaluation of actual conditions.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.